Week 3

After attending the GRP training course last week, this week we started using the system and applying what we have learned during the training course. I started helping Thuraya using the GRP to enter some staff annual leaves in order to pay their leave salary. Applying what we have learned in the beginning was difficult because we were following the process step by step with Mr. Bilal and we are still confused about some of those steps and I tried to help her but we don’t know exactly what we have to do. Therefore, Thuraya called Mr. Bilal and told him to come and help her and explain what is required from them now. Mr. Bilal came and showed us the steps again and we followed with him, for me I think I will learn quickly but because I am sharing the computer with Thuraya and watching I am forgetting what he explained. Moreover, I noticed that Thuraya and Esam were forgetting the steps quickly so I advised them to write down what he explaining to them, but they ignored me and they were calling him many times during the day and as a result he was very upset.

Furthermore, during this week I helped Thruaya entering new account numbers for new staff in the GRP system and adding pension, annual tickets and residency fees compensation. In addition, Mr. Bilal taught Thuraya how to print out the GRP Payroll Differences Report to check the errors and check what changes happen in the staff salary, so I told her to give me the report and I will check it for her and she agreed. This week I was free most of the time beocuse I did not have many things to do. Mrs. Fatma from Personnel Affairs section requested me to help her because she has a lot of work. So, I spoke with Thuraya and she let me help her, Fatma is responsible for entering the leaves in the system and as she is very busy with another work. She gave me some stuff return from leave and told me to call their department and inform them to send us the request for leave by fax. The stuff was working in different department and stations belong to the DCD and I don’t have their numbers so I spoke to Thauray and she gave me a list of telephone numbers and I started calling them.